Who will carry out the work?
Me! It’s very much a personal relationship. So if we don’t get on it won’t work! If we do it’ll be fantastic. I get on very well with everyone I work with and treat them like friends (although I do send them a bill every month!). I have turned people down who I sensed didn’t share my values… don’t be one of those!.
How do you prefer to communicate with your clients? On the whole email is the most effective means of communication. But I use messenger, What’sApp, text, Skype, WebEx, sometimes (gasp) the phone. And from time to time we even meet in the flesh!